COMPANY DESCRIPTION

With over 150 years of combined experience, Davidson Oil, Flying Star Transport and Willborn Fuel Systems supply, transport, store and dispense the petroleum products that keep our communities moving. As a second generation family owned business we strive to provide our customers the confidence of an energy supply chain that consistently works without their ongoing concern.

COMPANY MISSION

To provide peace of mind through seamless energy

COMPANY VISION

Become downstream petroleum's most trusted partner

COMPANY VALUES

All employees are expected to live by, and encourage others to live by, our Principles of Progress (POP)

Peace of Mind

Reach for competitive excellence, never stop improving

Operate with integrity and good judgment

Go forward with a sense of curiosity, adventure and fun

Recognize the value of lasting relationships

Execute with a sense of teamwork and accountability

Serve others selflessly

Show professionalism while delivering results

JOB PURPOSE

The Enterprise Administrative Assistant successfully provides administrative support to managers and employees of the enterprise, and serves as the primary customer point of contact over the phone and in person.

KEY BEHAVIORAL REQUIREMENTS

People-focused with a helpful service orientation

Comfortable working at a steady, even pace performing repetitive tasks and duties.

Professional, polite, and factual communicator

Conscientious with strong attention to detail

Ability to produce high-quality work, both in content and presentation.

Being present

ESSENTIAL RESULTS

Positively represent enterprise through frequent interaction with customers, vendors, public, and co-workers by:

Pleasantly answering incoming phone calls

Ensuring phones are answered when on break or gone to lunch

Accurately transferring calls and visitors to the appropriate internal party in a courteous and timely manner

Creating a friendly work atmosphere by being a team player

Looking the part. Being a glowing representation of the enterprise brands.

Striving to be better in your role than your counterpart at other companies.

Increase productivity and efficiency of various departments by:

Appropriately handling mail, email, and fax deliveries both to and from the proper handlers, i.e. post office, FedEx, UPS

Providing back-up support for co-workers when appropriate

Showing the ability to handle several duties throughout the day

Ensures accurate accounts receivable and accounts payable activity by:

Printing and mailing out Willborn warehouse invoices

Creating customer locations, shipping addresses, and billing accounts in enterprise software suites and ensuring information is accurate

Attaching vendor checks in enterprise accounting software suite

Billing Davidson Oil and Flying Star branded customers for pass-through charges

Properly diagnose customer/vendor needs by:

Warmly responding to requests and handling with courteous demeanor

Assessing customer needs and desired outcomes

Ensure smooth operations for office by:

Purchasing, distributing, and storing necessary office supplies for productivity

Keeping supply storage areas clean and organized

Cleaning and organizing all conference rooms and printing off following day's conference room calendars

Accurately entering Willborn service and construction technician timesheet data into HRIS system

Dispatching Willborn service work orders

Making follow-up calls to Willborn service customers to ensure all their needs have been met

Maintain a clean and hygienic office atmosphere by:

Ensuring the cleanliness and hygienic upkeep of the kitchens and break areas

Maintaining a well-organized, clean, and efficient work area

Creating and maintaining a pleasing and welcoming reception area

Organizing the shredding of sensitive documents

Maintain and increases external and internal customer satisfaction by:

Demonstrating a highly developed sense of integrity and commitment to customer satisfaction.

Demonstrating a passion for excellence with respect to caring for customers.

Having a pleasant, patient, and friendly attitude.

Demonstrating strong communication/listening skills.

Possessing a strong work ethic and team player mentality.

Contribute to the overall goals and success of the company by:

Willingly accepting new assignments

Completing other tasks and projects as assigned

Helping team members

Learning new skills

Striving to improve team results

MINIMUM QUALIFICATIONS

Must have experience in an office setting

Must be able to pass pre-employment drug and background checks

Must have high school diploma or GED

Must have basic computer knowledge in programs such as Microsoft Office

PHYSICAL REQUIREMENTS & ENVIRONMENTAL CONDITIONS

Exerting up to 20 pounds of force occasionally, and/or up to 10 pound of force frequently, and/or a negligible amount of force to constantly move objects.

Required to have close visual acuity to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, reading and visual inspection.

The worker is not substantially exposed to adverse environmental conditions.